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CLAIM PROCEDURES
How to File a Employees' Compensation Insurance (Domestic Helper) Claim
In the event of any happening which may give rise to a claim under this Policy, you must
A. Report the Claim to the Labour Department
- In the event of an accident to any employee resulting in death or total/partial incapacity for one day or above arising out of and in the course of employment, the employer must report the claim by submitting the Notice of Accident Form.
- All report forms (Form 2, 2A, or 2B) are available from the Employees' Compensation Division or can be downloaded from the Labour Department website.
- (Labour Department General Enquiry Telephone Service: 2717-1771).
- In the event of an accident to any employee resulting in death or total/partial incapacity for one day or above arising out of and in the course of employment, the employer must report the claim by submitting the Notice of Accident Form.
- All report forms (Form 2, 2A, or 2B) are available from the Employees' Compensation Division or can be downloaded from the Labour Department website.
- (Labour Department General Enquiry Telephone Service: 2717-1771).
B. Report the Claim to Sun Hung Kai Properties Insurance Limited
Documents to be Submitted
- Notice of Accident Form (immediately after the accident).
- Duplicate copy of the following
- Form 2, 2A, or 2B (original to Labour Department).
- Wage records, attendance records, MPF records, and Employment Contract.
- ORIGINAL copy of the following
- Form 5, 6, 7, 8, 9 or 10 (from the Labour Department) ;
- All Sick Leave Certificate(s) granted by a Registered Medical Practitioner(s) ;
- Medical Receipt(s) signed by a Registered Medical Practitioner(s);
- Receipt acknowledged and signed by the employee in respect of the employees' compensation settlement; and
- Accident Report (if any).
Documents to be Submitted
- Notice of Accident Form (immediately after the accident).
- Duplicate copy of the following
- Form 2, 2A, or 2B (original to Labour Department).
- Wage records, attendance records, MPF records, and Employment Contract.
- ORIGINAL copy of the following
- Form 5, 6, 7, 8, 9 or 10 (from the Labour Department) ;
- All Sick Leave Certificate(s) granted by a Registered Medical Practitioner(s) ;
- Medical Receipt(s) signed by a Registered Medical Practitioner(s);
- Receipt acknowledged and signed by the employee in respect of the employees' compensation settlement; and
- Accident Report (if any).
C. Observe Policy Conditions for Common Law Claims
Every letter, claim, writ summons and process shall be notified or forwarded to the Insurance Company immediately on receipt.
Notice shall also be given to the Insurance Company immediately; the Insured shall have knowledge of any impending prosecution, inquest, or fatal inquiry in connection with any such occurrence.
Every letter, claim, writ summons and process shall be notified or forwarded to the Insurance Company immediately on receipt.
Notice shall also be given to the Insurance Company immediately; the Insured shall have knowledge of any impending prosecution, inquest, or fatal inquiry in connection with any such occurrence.