Customer Services Department
| Address | Room 2305-16, Sun Hung Kai Centre 30 Harbour Road, Wan Chai, Hong Kong Monday to Friday 9:00 a.m. - 5:30 p.m. Closed on Saturdays, Sundays and Public Holidays |
|---|---|
| General Enquiry | (852) 2828 7886 |
| Facsimile | (852) 2827 0622 |
| shkpi@shkp.com |
Complaints and Feedback
We are committed to provide quality services to our customers and appreciate your feedback as to help us enhance our products and services. If you have any comments and complaints about our services, please contact our Customer Services Section as below.
| Customer Services Section | (852) 2828 7886 |
|---|---|
| cs-shkpi@shkp.com |
If you have further comment on the result of your complaint, you may contact us again or consider obtaining assistance from the relevant industry or regulatory bodies below.
| Insurance Authority | Phone: (852) 3899 9983 E-mail: enquiry@ia.org.hk |
|---|---|
| The Insurance Complaints Bureau | Phone: (852) 2520 2728 E-mail: icb.enquiry@icb.org.hk |
Claims Department
| Address | Room 2305-16, Sun Hung Kai Centre, 30 Harbour Road , Wan Chai , Hong Kong Monday to Friday 9:00 a.m. - 5:30 p.m. Closed on Saturdays, Sundays and Public Holidays |
|---|---|
| General Enquiry | (852) 3766 6516 |
| Medical | (852) 3766 6532 |
| ins-claims@shkp.com |
| Facsimile | (852) 2827 0622 |
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